Refund Policy

Refund Policy - girje lubricant

This Refund Policy explains how refunds are processed for eligible cancellations and returns.

1) Refund Eligibility

• Approved returns after quality inspection.
• Prepaid orders cancelled (as per cancellation rules).
• Failed deliveries where payment was received (as applicable).

2) Refund Method

Refunds are typically processed to the original payment method. For COD orders, refunds may require bank/UPI details (edit as per your process).

3) Refund Timeline

• Processing time: 5–10 working days after approval (example).
• Bank/payment gateway timelines may vary.

4) Partial Refunds

In some cases (offers, shipping fees, damaged packaging, etc.), partial refunds may apply (emphasize your rules).

5) Contact

For refund-related queries, contact our support team with your Order ID.